[Harvard University- Lecture] Assessing Needs of the Elderly 老年人需求评估

Prof. Hongtu Chen gave Lecture about how to assessing needs of the elderly in China on Oct.9, 2018 at Harvard University Tozzer Library.

Hongtu Chen教授于2018年10月9日在哈佛大学Tozzer图书馆举办了如何评估中国老年人需求的讲座。

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Begin with Multhus view on aging, Prof. Hongtu Chen explained the purpose of needs assessment. For interviewer, that is for understanding needs and designing service. For informant, that is for providing comfort and support and getting buy-in for services. There are some cognitive limitations in self-reporting. For example, clearly aware but can’t articulate, not aware due to subconscious processes: nutrition needs and so on. There are some socio-cultural limitations in self-reporting. For example, don’t want to say undesirable things in front of other relatives.

从Multhus对衰老的看法引入,陈教授解释了需求评估的目的。 对于测试人员来说,这是为了理解需求和更换的设计服务。对于被测试人员来说,这是为了向专业人员提供支持以获得舒适的服务。 但一些评估手段存在一定的问题。如,自我报告存在一些认知上的限制。比如被测试人员清楚地意识到问题,但却无法表达,无法判断是否由于潜意识引导或者营养方面的需求等等。同时,自我报告还存在一些社会文化的限制。 比如,中国老人通常不想在其他亲戚面前说出不好的事情。

Prof. Hongtu Chen gave some tips to overcome these limitations. For example, introduced through a familiar person and find a private setting. empathy, patience and competence are three characteristic of best caregiver.

面对这些问题,陈教授提出了一些克服这些局限的技巧。例如,通过熟悉的人介绍转达并找到利用私人的采访环境。 同时,测试人员应该具备同情、耐心和能力,这是三个优秀护理者的特征。

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Speaker: Dr. Hongtu Chen, Assistant Professor of Psychology, Department of Psychiatry and Department of Global Health, Harvard Medical School

主讲人:Hongtu Chen博士,哈佛大学医学院精神与全球健康系、心理系助理教授

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